Rackmount Battery
Golf Cart Battery
Home Residential Battery
RV battery
FAQs about Category: Rackmount Battery
Does your battery have a BMS (Battery Management System), and can it be monitored through an APP?
Yes, all VTCBATT lithium batteries are equipped with an advanced Battery Management System (BMS). The BMS provides multiple layers of protection, including overcharge, over-discharge, overcurrent, short circuit, and temperature protection, ensuring maximum safety and reliable performance in daily operation. In addition to safety, the BMS also helps optimize battery life by balancing cells and maintaining stability over thousands of cycles. For customers who need real-time visibility, our batteries can be connected to an APP through Bluetooth or CAN communication. This allows users to easily monitor key data such as voltage, current, state of charge (SOC), cycle count, and battery health directly on a smartphone or tablet. The APP solution is particularly convenient for golf carts, RVs, and energy storage systems, where users want quick insights without opening the battery case. With this system, you can always stay informed about your battery’s condition and usage performance.
Are your batteries certified with UN38.3, CE, IEC, or UL?
Yes, VTCBATT batteries are manufactured to meet international safety and quality standards. All of our lithium battery products undergo strict testing and comply with UN38.3 certification, which is mandatory for safe transportation of lithium batteries by air, sea, and land. In addition, we provide CE certification for conformity with European Union directives, ensuring that our products are safe for use in the EU market. Our energy storage and mobility batteries are also tested to IEC standards, which are globally recognized for performance and reliability in electrical equipment. For specific projects and customer requests, UL certification can be provided to guarantee compliance with the North American market’s safety requirements. These certifications give customers confidence that our batteries not only meet but exceed the strict requirements of international regulations, making them reliable for both personal and commercial applications worldwide.
Do your batteries support fast charging?
Yes, VTCBATT lithium batteries support fast charging, depending on the model and application scenario. Compared with traditional lead-acid batteries, our LiFePO4 chemistry allows higher charging efficiency, reduced charging time, and much lower energy loss. Typically, our batteries can be charged with a maximum current of up to 1C, meaning a 100Ah battery can accept up to 100A charging current under proper conditions. This greatly reduces downtime, especially for golf carts, low-speed vehicles, or energy storage systems that need quick turnaround availability. With the right charger, a battery that usually takes 8–10 hours to charge can often be fully recharged in 3–4 hours. In addition, our BMS continuously monitors and controls the charging process, ensuring the cells are charged safely without overheating or overvoltage. For customers requiring ultra-fast charging solutions, we can also provide customized recommendations for compatible chargers that maximize both speed and battery longevity.
Can your batteries be shipped by air or sea?
Yes, our batteries can be safely transported by air and sea, as they fully comply with UN38.3 international transport standards for lithium batteries. Each battery undergoes rigorous testing to simulate extreme transport conditions, including vibration, shock, overcharge, short circuit, and thermal tests. After passing these tests, the batteries are classified and packaged according to international regulations such as IATA (International Air Transport Association) for air shipments and IMDG (International Maritime Dangerous Goods) for sea shipments. We provide customers with all necessary documentation, including MSDS, test reports, and packaging certificates, to ensure smooth customs clearance. Our logistics team is experienced in handling global shipments and can arrange delivery by air, sea, or express courier depending on the customer’s requirements. This means you can confidently order our products knowing they will arrive safely and in compliance with global transport regulations, wherever your business is located.
What is the warranty period for your batteries?
VTCBATT batteries are designed for long service life and come with a strong performance warranty. Generally, our lithium batteries include a warranty period of 5 years for golf cart and mobility applications, and up to 10 years for energy storage systems, depending on the product line. The warranty covers defects in materials and workmanship under normal usage conditions. Our LiFePO4 cells are designed for 4,000–6,000 cycles at 80% depth of discharge, which translates into more than 10 years of service for typical users. This long cycle life means our batteries retain excellent performance well beyond the warranty period. In addition, our technical support team provides continuous after-sales service, including remote diagnostics and troubleshooting. Customers can rest assured that when they choose VTCBATT, they are investing in a battery system backed by both reliable technology and strong long-term support from our engineering and service teams.
Do you support OEM/ODM customization?
Yes, VTCBATT provides full OEM and ODM services to meet different market and brand requirements. For OEM customers, we can supply batteries with customized brand logos, labels, and packaging, allowing you to build your own identity in the market without investing in new production facilities. For ODM projects, we work closely with clients to design and develop new battery models according to specific technical requirements, such as voltage, capacity, communication protocols, and case design. We also provide customized BMS solutions and APP interfaces for customers who want unique communication or monitoring functions. Whether you need to modify an existing model or create a completely new solution, our R&D team and manufacturing facilities are flexible enough to support your goals. This makes us a strong partner for businesses that want to expand product lines or enter new markets with high-quality lithium battery solutions.
Do you offer distribution or regional agency opportunities?
Yes, VTCBATT actively welcomes global partners who are interested in becoming distributors or regional agents for our lithium battery products. We understand that local presence and after-sales support are critical to building customer trust, so we collaborate with distributors who can represent our brand in their region. As a distributor, you will benefit from competitive wholesale pricing, marketing support, technical training, and priority access to new products. Regional agents may also be granted exclusive distribution rights in a specific territory, allowing you to build long-term business relationships with your customers without direct competition. Our goal is to create a win-win cooperation, where we provide innovative, safe, and reliable battery technology, while our partners focus on expanding market reach and providing excellent service. If you are looking for a strong manufacturing partner to support your local business, VTCBATT is ready to cooperate with you.