Product Warranty

Warranty Overview for All VTCBATT Products — Explore Your Coverage Below.

Battery Generations

Lithium Golf Cart Batteries in 36V, 48V, 72V – VTCBATT Lifepo4 Batteries Manufacturer

Golf Cart Lithium Batteries: 5 Year Warranty

Includes 38.4V (36V), 51.2V (48V), and 76.8V (72V) golf cart battery packs, accessories not included.

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Home ESS Lithium Batteries: 5 Year Warranty

Includes rackmount, power wall, all in one batteries, accessories not included.

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RV Lithium Batteries: 2 Year Warranty

Includes 12V, 24V battery packs, accessories not included.

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Component Warranties

Additional Product Warranties

Waterproof Charger

Battery Chargers

2-Year Warranty

View Warranty
SOC monitor

SOC Monitor Display

1-Year Warranty

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DC-DC converter

DC-DC Converter

1-Year Warranty

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Register Your Product

  • All products must be registered within 60 days of the purchase date. If not registered, the warranty will default to 1 year of coverage.
  • Products purchased from non-authorized dealers carry no warranty.
  • Proof of purchase is required. (If not submitted, the warranty will default to 1 year of coverage.)
  • Warranties are non-transferable.
Register Your Battery

Need to Submit a Warranty Claim?

  1. Register your battery at www.vtc-energy.com/register
  2. Download our VTC Battery app (used for troubleshooting)
  3. Contact our Tech Support team for troubleshooting and diagnosis
  4. If directed by our support team, please submit your claim using the link below

Once your claim is received, our Tech Support team will contact you on next steps.

Submit Your Claim

If you haven’t heard from our Support team within 24 business hours, please reach out using the contact information below and include your case number.

Have additional questions? Our industry-leading Tech Support team is standing by.

repair and aftersale

Contact Us

001-877-VTCBATT (+86-0755-84534832)

Contact Our Support Team